FAQ
1. What is poujg?
poujg is an online gaming store offering high-quality gaming products, accessories, and in-game content. We aim to provide gamers with everything they need to enhance their gaming experience.
2. How do I place an order?
Placing an order is simple:
- Browse our catalog and choose the items you want to buy.
- Add them to your shopping cart.
- Proceed to checkout, where you’ll enter your shipping and payment details.
- Confirm your order, and we will ship it to you as soon as possible.
3. What payment methods do you accept?
We accept multiple payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Google Pay
- Apple Pay
4. Can I track my order?
Yes! After your order is shipped, we will send you a tracking number. You can use it to track your order on our website or through the shipping provider.
5. What is your return policy?
We offer a 30-day return policy for most products. Products must be unused and returned in their original packaging. Certain items like downloadable content or personalized products may not be eligible for return. For more details, please visit our Return Policy.
6. How do I contact customer support?
You can contact our customer support team by:
- Email: support@poujg.shop
- Phone: +1-800-456-7890
- Live Chat: Available on our website.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.
